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Technical University of Crete
Technical University of Crete
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| URI: | http://purl.tuc.gr/dl/dias/3FBA9579-EF86-40CB-8E94-3BB14415A4FE | ||
| Year | 2018 | ||
| Type of Item | Conference Full Paper | ||
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| Bibliographic Citation | P. Manolitzas, E. Grigoroudis, J. Christodoulou, and N. Matsatsinis, “S-MEDUTA: combining balanced scorecard with simulation and MCDA techniques for the evaluation of the strategic performance of an emergency department,” in GeNeDis 2018, Computational Biology and Bioinformatics, vol 1194, Advances in Experimental Medicine and Biology, P. Vlamos, Ed., Cham, Switzerland: Springer Nature, 2020, pp. 1–22, doi: 10.1007/978-3-030-32622-7_1. https://doi.org/10.1007/978-3-030-32622-7_1 | ||
| Appears in Collections |
The scope of this paper is to propose a new integrated methodology for the evaluation of the strategic performance of a healthcare organization. In order to find the optimal strategy for an emergency department, we propose the combination of BSC, simulation, and UTASTAR algorithm. Through the simulation model, the stakeholders have the ability to evaluate the effect of their decisions on a number of KPIs that are important for the successful implementation of strategy on the ED. This method is able to provide a set of completed results (e.g., scores, weights, value functions, etc.), which may help the organization to evaluate and revise its strategy.
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