New models for the diagnosis of educational needs: the case of banksNew models for the diagnosis of educational needs: the case of banks Κεφάλαιο σε Βιβλίο Book Chapter 2015-11-102008enhttp://creativecommons.org/licenses/by/4.0/Management of Change and Business Intelligence Lia Krasadaki Κρασαδακη-Μητσοτακη Ευαγγελια Matsatsinis Nikolaos Ματσατσινης Νικολαος Hanzi Anastasia K. Polichronakis G. Banks and banking--Management bank management banks and banking management