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A multicriteria methodology to assess customer satisfaction

Zopounidis Konstantinos, Grigoroudis, Evangelos, Siskos, Yannis, O.Saurais

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URIhttp://purl.tuc.gr/dl/dias/DC88E04B-C695-4B4C-8686-94CA115BAE41-
Languageen-
Extent5 pagesen
TitleA multicriteria methodology to assess customer satisfactionen
CreatorZopounidis Konstantinosen
CreatorΖοπουνιδης Κωνσταντινοςel
CreatorGrigoroudis, Evangelosen
CreatorSiskos, Yannisen
CreatorO.Sauraisen
Type of ItemPeer-Reviewed Journal Publicationen
Type of ItemΔημοσίευση σε Περιοδικό με Κριτέςel
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2015-10-27-
Date of Publication1996-
Bibliographic CitationY. Siskos, E. Grigoroudis, C. Zopounidis , O. Saurais ," A multicriteria methodology to assess customer satisfaction, J. of Management, vol. 1, no. 2, pp. 39-43,1996.en

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