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Towards analyzing training needs. A case study in a greek bank

Lia Krasadaki, Matsatsinis Nikolaos, Hanzis Anastasia K.

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URIhttp://purl.tuc.gr/dl/dias/9F887B09-09D2-4B97-A44A-DECAB8DF1ED6-
Αναγνωριστικόhttps://doi.org/10.1504/IJFSM.2010.034552-
Γλώσσαen-
ΤίτλοςTowards analyzing training needs. A case study in a greek banken
ΔημιουργόςLia Krasadakien
ΔημιουργόςΚρασαδακη-Μητσοτακη Ευαγγελιαel
ΔημιουργόςMatsatsinis Nikolaosen
ΔημιουργόςΜατσατσινης Νικολαοςel
ΔημιουργόςHanzis Anastasia K. en
ΠερίληψηThis paper is part of a broader research project, which aims to upgrade the existing human resource procedure of a bank to a strategic human resource management approach. In this aspect, five dimensions were considered: selection, career, performance, reward and training. As part of the project, an integrated information system for skills and training management was developed. Therefore, the fundamental step was the enrichment of the existing job descriptions. This paper presents a seven-step methodology, which decomposes job positions to roles and tasks, and tasks to the required knowledge, skills and competences, in order for an employee to accomplish a job. The results can be used as a tool towards analysing training needs. The basic assumption of this methodology is the fact that employees usually undertake more than one role during their working time, which is the case for most bank branches in Greece. en
ΤύποςPeer-Reviewed Journal Publicationen
ΤύποςΔημοσίευση σε Περιοδικό με Κριτέςel
Άδεια Χρήσηςhttp://creativecommons.org/licenses/by/4.0/en
Ημερομηνία2015-11-10-
Ημερομηνία Δημοσίευσης2010-
Θεματική ΚατηγορίαBanks and banking--Managementen
Θεματική Κατηγορίαbank managementen
Θεματική Κατηγορίαbanks and banking managementen
Βιβλιογραφική ΑναφοράE. Krassadaki, N. Matsatsinis and A. Hanzis, "Towards analyzing training needs. A case study in a Greek Bank", Internation Journal of Financial Services Management vol. 4 no. 3, pp. 199-219. doi: 10.1504/IJFSM.2010.034552en

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