Institutional Repository
Technical University of Crete
Technical University of Crete
EN
|
EL
| URI | http://purl.tuc.gr/dl/dias/B2E8B1EA-DC1C-4B70-B0E1-8A91C9D18C72 | - |
| Identifier | http://link.springer.com/article/10.1007/s12351-008-0025-3 | - |
| Identifier | https://doi.org/10.1007/s12351-008-0025-3 | - |
| Language | en | - |
| Extent | 17 pages | en |
| Title | Evaluation of new service development strategies using multicriteria analysis: predicting the success of innovative hospitality services | en |
| Creator | Zopounidis Konstantinos | en |
| Creator | Ζοπουνιδης Κωνσταντινος | el |
| Creator | Michael Doumpos | en |
| Creator | Δουμπος Μιχαλης | el |
| Creator | Grigoroudis Evangelos | en |
| Creator | Γρηγορουδης Ευαγγελος | el |
| Creator | Kitsios Fotios | en |
| Creator | Κιτσιος Φωτιος | el |
| Publisher | Springer Verlag | en |
| Content Summary | The purpose of this study is to gain insight into criteria that contribute to the success in new service development (NSD) projects in the hospitality economy. The results of the exploratory study are conducted in a precise predictive model for the successful hotel services. The analysis is based on data collected via in depth structured interview with questionnaires from hotel managers knowledgeable about NSD in their organization. A multicriteria methodology is used to examine the potential of a predictive model for successful NSD projects in the hotel sector. A comparative analysis with other popular classification methods is also performed. | en |
| Type of Item | Peer-Reviewed Journal Publication | en |
| Type of Item | Δημοσίευση σε Περιοδικό με Κριτές | el |
| License | http://creativecommons.org/licenses/by/4.0/ | en |
| Date of Item | 2015-11-18 | - |
| Date of Publication | 2009 | - |
| Subject | Critical success criteria | en |
| Subject | Multicriteria analysis | en |
| Subject | Tourism | en |
| Subject | New service development | en |
| Subject | Service innovation | en |
| Bibliographic Citation | F. Kitsios, M. Doumpos, E. Grigoroudis and C. Zopounidis, "Evaluation of new service development strategies using multicriteria analysis: predicting the success of innovative hospitality services," Operation. Res., vol. 9, no.1, pp. 17-33, May 2009. doi:10.1007/s12351-008-0025-3 | en |
Copyright © DIAS 2013
