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S-MEDUTA: combining balanced scorecard with simulation and MCDA techniques for the evaluation of the strategic performance of an emergency department

Manolitzas Panagiotis, Grigoroudis Evangelos, Christodoulou Iason, Matsatsinis Nikolaos

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URIhttp://purl.tuc.gr/dl/dias/3FBA9579-EF86-40CB-8E94-3BB14415A4FE-
Identifierhttps://doi.org/10.1007/978-3-030-32622-7_1-
Identifierhttps://link.springer.com/chapter/10.1007/978-3-030-32622-7_1-
Languageen-
Extent22 pagesen
TitleS-MEDUTA: combining balanced scorecard with simulation and MCDA techniques for the evaluation of the strategic performance of an emergency departmenten
CreatorManolitzas Panagiotisen
CreatorΜανωλιτζας Παναγιωτηςel
CreatorGrigoroudis Evangelosen
CreatorΓρηγορουδης Ευαγγελοςel
CreatorChristodoulou Iasonen
CreatorΧριστοδουλου Ιασωνel
CreatorMatsatsinis Nikolaosen
CreatorΜατσατσινης Νικολαοςel
PublisherSpringer Natureen
Content SummaryThe scope of this paper is to propose a new integrated methodology for the evaluation of the strategic performance of a healthcare organization. In order to find the optimal strategy for an emergency department, we propose the combination of BSC, simulation, and UTASTAR algorithm. Through the simulation model, the stakeholders have the ability to evaluate the effect of their decisions on a number of KPIs that are important for the successful implementation of strategy on the ED. This method is able to provide a set of completed results (e.g., scores, weights, value functions, etc.), which may help the organization to evaluate and revise its strategy.en
Type of ItemΠλήρης Δημοσίευση σε Συνέδριοel
Type of ItemConference Full Paperen
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2022-06-01-
Date of Publication2018-
SubjectStrategic decision-makingen
SubjectEmergency departmenten
SubjectSimulationen
SubjectBalanced scorecarden
SubjectDecision support systemsen
SubjectMultiple criteria analysisen
SubjectKey performance indicatorsen
Bibliographic CitationP. Manolitzas, E. Grigoroudis, J. Christodoulou, and N. Matsatsinis, “S-MEDUTA: combining balanced scorecard with simulation and MCDA techniques for the evaluation of the strategic performance of an emergency department,” in GeNeDis 2018, Computational Biology and Bioinformatics, vol 1194, Advances in Experimental Medicine and Biology, P. Vlamos, Ed., Cham, Switzerland: Springer Nature, 2020, pp. 1–22, doi: 10.1007/978-3-030-32622-7_1.en

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