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Financial consumer protection and the cost of financial intermediation: evidence from advanced and developing economies

Pasiouras Fotios

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URIhttp://purl.tuc.gr/dl/dias/7C72FCCD-C35C-4423-B2C0-B8B7B2810E19-
Identifierhttps://doi.org/10.1287/mnsc.2016.2585-
Identifierhttps://papers.ssrn.com/sol3/papers.cfm?abstract_id=2795752-
Languageen-
Extent23 pagesen
TitleFinancial consumer protection and the cost of financial intermediation: evidence from advanced and developing economiesen
CreatorPasiouras Fotiosen
CreatorΠασιουρας Φωτιοςel
PublisherINFORMSen
Content SummaryUsing a data set of approximately 3,000 commercial banks from more than 100 countries, I examine the impact of financial consumer protection policies on the cost of financial intermediation. I find evidence that the existence of internal mechanisms for handling complaints, requirements for fair treatment, supervisory power related to consumer protection, and various disclosure requirements reduce the cost of financial intermediation in advanced countries. The results are different in the case of developing countries, where I observe that most financial consumer protection policies increase the cost of intermediation, suggesting that banks pass on regulatory burdens to their customers.en
Type of ItemPeer-Reviewed Journal Publicationen
Type of ItemΔημοσίευση σε Περιοδικό με Κριτέςel
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2019-10-01-
Date of Publication2018-
SubjectBanksen
SubjectFinanceen
SubjectFinancial institutionsen
SubjectGovernmenten
SubjectManagementen
SubjectRegulationsen
Bibliographic CitationF. Pasiouras, "Financial consumer protection and the cost of financial intermediation: evidence from advanced and developing economies," Manag. Sci., vol. 64, no. 2, pp. 902-924, Feb. 2018. doi: 10.1287/mnsc.2016.2585en

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