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Corporate culture and business ethics on decision making

Maragkoudakis Konstantinos

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Summary

Decision-making in a business over the years tends to become an increasingly complex issue. The causes of this phenomenon seem to be the speed required to make decisions, due to the pace of life and change, as well as due to competition. These decisions are inextricably linked to the culture and ethics of each business, which makes them an even more complex process. The way in which decisionmakers make decisions must be based on a logical and objective analysis (evaluation based on specific criteria and objectives) of the available data. Although rationality helps reduce errors and subjective biases, it does not completely eliminate uncertainty, as there will always be unknown or unpredictablefactors. (Bialek, Domurat, & Meyers, 2021) According to the existing literature, decision-making and corporate culture are closely linked and interact. Decision-making is a multidimensional undertaking, especially when it is called upon to be taken by a team that, while under the common 'umbrella' of a specific corporate culture, each person who composes it has his own personality and moral axis. Thevalues, beliefs, and practices that guide employee behavior and make up company culture influence how leaders and teams approach decision-making, such as: (a) transparency (open communication and participation), (b) innovation (creativity and risk-taking), (c) hierarchy (the top makes decisions in more traditional forms). Also, culture influences the speed, flexibility, and quality of decisions. Thus, aculture that encourages collaboration often leads to more balanced and well-informed decisions. (Tran, 2025)The present thesis was chosen because of the importance of culture and ethics in decision-making and consequently in the sustainability and development of a company. In addition to the above factors, it explores the impact of AI on business ethics and decisions (Pazzanese, 2020), as well as the challenges arising from the use of algorithms in their reception, and correlates ethics with financial results(Belgasem-Hussain, & Hussaien, 2020), focusing on profit management and transparency in business practices. It comes to conclusions depending on the literature: ethics leads to a sense of "right" and "wrong" in the decisions made, while corporate culture reinforces or limits its implementation. They are inextricably linked and are expressed through the formation of human resources partnerships, which are basic parameters for achieving the goals of a business or organization (satisfaction, productivity, sustainability).

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