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The influence of leadership on employee satisfaction and employee performance in Greek businesses

Dimitrios Chatzipolitis

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Summary

Using a quantitative research methodology, this study examines how leadership behaviours affect worker satisfaction and productivity in Greek businesses. The research’s leadership investigation theory aligns with the High Performance Work Systems (HPWS) perspective, extending the literature regarding the “black-box” mechanisms by identifying leadership practices; in combination with Organizational Citizenship Behaviour (OCB), Perceived Organizational Support (POS), and Perceived Supervisor Support (PSS); that enhance employee satisfaction and performance in the Greek business context. A standardized questionnaire was distributed and used for measuring leadership quality, work satisfaction, and performance. Strong construct validity and reliability were shown by the questionnaire. Jamovi, an open-source statistical software tool, was used to do statistical studies, such as multiple linear regression, one-way ANOVA, Pearson correlations, and descriptive statistics. The findings show a strong correlation between greater performance and increased satisfaction among workers and certain leadership practices, including clear communication, flexibility, acknowledgment, and encouragement of employee participation. Organizational and demographic factors like tenure, job title, and business size had little to no impact. Future research and management practice implications are examined, along with the suggested extension of the study to include employee loyalty as a variable.

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