Institutional Repository
Technical University of Crete
Technical University of Crete
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| URI: | http://purl.tuc.gr/dl/dias/DC88E04B-C695-4B4C-8686-94CA115BAE41 | ||
| Year | 1996 | ||
| Type of Item | Peer-Reviewed Journal Publication | ||
| License |
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| Bibliographic Citation | Y. Siskos, E. Grigoroudis, C. Zopounidis , O. Saurais ," A multicriteria methodology to assess customer satisfaction, J. of Management, vol. 1, no. 2, pp. 39-43,1996. | ||
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